Refund policy

Return and Refund Policy

Every CARE Projects part is designed and 3D-printed to order. That means I stand behind the fit and quality of each one, and it also means I don’t accept returns for change of mind.

If it doesn’t fit, or there’s a defect
Contact me within 30 days of delivery with a short description and a photo or two. I’ll make it right, starting with a replacement. You keep the original part; no need to ship it back. If a replacement still doesn’t solve the problem, I’ll issue a full refund to your original payment method.

Custom builds
One-off parts built to your scan or specifications carry the same guarantee. If a custom part doesn’t fit because of an error on my end, or arrives defective, I’ll replace it or refund it under the same 30-day terms. Custom parts can’t be returned for any other reason.

What’s not covered
Damage from installation, crashes, modification, or use of the part in a way it wasn’t designed for; normal wear; and parts bought for the wrong setup when the fitment was clearly listed.

How to reach me
Email Hello@CAREProjects.co with your order number, and we’ll sort it out.